Kipp: Community

Tickets

Private support channels opened from a panel.

Open the interactive guide Tick steps off as you go, with links straight to your dashboard.

1. 1. Set up tickets

   Pick the category tickets open in and the support roles that can see them.

   /ticket setup · Dashboard: Community › Tickets

2. 2. Post the panel

   The panel has a button (or a menu of ticket types) members press to open a ticket.

   /ticket panel

3. 3. Close and auto-close

   Close a ticket with a note. Auto-close closes tickets nobody answered for a while.

   /ticket close